How to Check Your EPF Balance Online
Checking your EPF balance online is now very easy — you no longer need to queue at any counter. Whether you want to check your KWSP savings, confirm your EPF Account 1 & Account 2 balance, or monitor your retirement progress, this simple guide shows you the fastest ways to do it in 2025.
1. Check Your EPF Balance Using i-Akaun (Most Common)
To use this method, you only need your IC number and a registered phone number. This is the easiest and most accurate way to check your EPF account balance anytime.
Step-by-step (i-Akaun Website)
- Go to the official portal: https://www.kwsp.gov.my
- Click “Login” → choose i-Akaun (Member)
- Enter your IC number and password
- Once logged in, click “Account Details”
- You will see your Account 1, Account 2, and total combined balance
What you can view inside i-Akaun
- EPF Account 1 balance
- EPF Account 2 balance
- Past contributions from employer & employee
- Monthly EPF contribution history
- Investment withdrawals (if any)
2. Check EPF Balance Using i-Akaun Mobile App
The mobile app is the fastest option if you want to check your balance within seconds.
Steps
- Download the app: i-Akaun (Android / iOS)
- Login with your existing ID & password
- Tap “Account” to view your EPF balance
- Tap “Transaction History” to see monthly contributions
3. Check EPF Balance Without an i-Akaun (New Users)
If you never registered an i-Akaun, you can activate it online or through the kiosk.
Option A: Activate i-Akaun Online
- Visit: https://www.kwsp.gov.my
- Click “First Time Login”
- Enter your IC number
- Receive TAC via SMS
- Create username & password
Option B: Activate via EPF Kiosk
- Scan your MyKad
- Update your phone number
- Register i-Akaun activation code
4. Check EPF Balance via SMS (Not Real-Time)
This method only provides basic contribution details — not the full balance.
- Send: EPF BAL (space) IC Number
- Send to: 60011
Example: EPF BAL 900101015555
5. Common Problems & How to Fix Them
1. Forgot i-Akaun Password
- Go to login page → click “Forgot Password”
- Enter IC → receive TAC → reset password
2. Cannot Receive TAC
- Your phone number not updated in EPF system
- Update via kiosk or at any EPF branch
3. Account Locked
- Wait 24 hours → try again
- Or reset via “Forgot Password”
6. Why You Should Check Your EPF Balance Regularly
- Track retirement savings
- Ensure employer contributions are correct
- Identify missing or late payments
- Plan withdrawals from EPF Account 2
FAQ on Checking EPF Balance (Malaysia 2025)
1. Is checking EPF balance online safe?
Yes, i-Akaun uses secure encryption and TAC verification.
2. Can I check my EPF balance without going to the branch?
Yes, it can be done via website, mobile app, or SMS.
3. How often should I check my EPF savings?
At least once a month, to ensure contributions are correct.
4. Do I need to pay to use i-Akaun?
No, it is completely free.
5. Can I check my EPF balance using MyKad only?
Only at EPF kiosks — not online.
Conclusion
Checking your EPF balance online is fast, easy, and secure. Whether through the website, app, or SMS, Malaysians can now track their EPF savings anytime without hassle.
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